Mackenzie & Cruickshank is a renowned brand that has established itself as a trusted name in the market. With a rich history and a strong reputation, this brand is committed to delivering high-quality products and exceptional customer service. Known for its wide range of offerings, including cafe, scones, cakes, lunch options, and a delightful gift shop, Mackenzie & Cruickshank caters to various preferences and tastes. Their attention to detail and dedication to providing an impeccable experience is evident in their well-crafted menu and thoughtfully curated selection of products. Mackenzie & Cruickshank takes pride in delivering an unparalleled shopping and dining experience, making it a favorite among locals and visitors alike. With their commitment to excellence, this brand continues to be a go-to destination for individuals seeking exceptional quality and service.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Payments
- Credit cards
- NFC mobile payments
Reviews
The first time I visited this garden centre, I called their restaurant first and spoke to someone called Leanne. She was super-friendly and helpful and I remember thinking that if their food is half as good as their customer service, I'll be very happy!
Turns out, the food was great too! Had a jacket potato and the most amazing lemon-meringue cheesecake, that I'm still working off in my exercise class. The restaurant was very busy - which I guess is a good sign - and they seated me in the potting shed area (a separate room from the main restaurant).
A couple of points that I didn't think were so great:
1. They don't accept cash in the restaurant (not sure about purchases in the garden centre). While most people pay by card these days, I don't feel it's a good policy to not accept cash.
2. They don't offer refunds on goods purchased in the garden centre. I don't think I've come across any business in the UK that doesn't offer refunds - so that was rather surprising. It actually put me off buying an item that I wasn't sure about.
As far as the restaurant goes, I'll definitely be back for more of their fine grub!
Had a really delicious Valentine Gardener's Afternoon Tea on Wednesday 14th February. The coffee was terrific and the food was fresh and filling. All of the staff/servers have superb customer care and are very welcoming. Definitely recommend. Also they offer different goods and greeting cards.
We always stop-by when in Forres, and there’s a lovely selection of plants and gardening kit. My thing is indoor plants, and unfortunately this seems to be a smaller area now, but what’s there is great quality.
Picked up some bulbs and seeds, as always very happy with the prices 🪴
I love having a little wander around here when we are in the area! Such a nice garden centre and they have the best little cafe! We had scones and cakes plus an amazing hot chocolate!
Lovely variety of things!
Id by nearly the whole shop if I could there was loadss of Christmas things and genral gifts not much cat friendly things
Prices are ok 👌 …
For the 2nd time in couple of months we've have been for a 'garden afternoon tea'. The 1st we had was perfect, small sandwiches and perfect cakes. And a fair price. . 2nd time (13/12/23) sandwich full size (too big for afternoon tea) cakes werent as perfect as last time. And the price has increased. So sadly we aren't able to give you 5stars this time
Lovely garden centre with some great gifts and a good selection of plants. Cafe inside with an outdoor area which is dog friendly. Menu is good and food very well made and presented nicely. Great cake selection with a speciality scone every day. Fantastic Christmas display and shopping area which opens around October. Pet area has a great selection of snacks for dogs and great toys and harnesses and coats. I am deducting one star for them as they recently have stopped cash transactions so you have to use a card when shopping here even for very small items.
Absolutely disgusted by the way that I was treated in the cafe today. No one deserves to be spoken tolike you are an imbecile. Apparently asking for a cup of tea in this place requires customers to know the opening times of the cafe even the main store is open to the public. No clear signage nothing helpful to tell you, just a rude and nasty attendant on the till expecting you to know this.
Location
Hours
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Monday
09:00 AM - 05:00 PM
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Tuesday
09:00 AM - 05:00 PM
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Wednesday
09:00 AM - 05:00 PM
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Thursday
09:00 AM - 05:00 PM
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Friday
09:00 AM - 05:00 PM
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Saturday
09:00 AM - 05:00 PM
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Sunday
09:00 AM - 05:00 PM
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